The Sourcegraph Zendesk Portal allows you to track your requests and stay updated on their status. Follow the steps below to access your requests and manage your activities.
Accessing the Zendesk Portal
-
Go to Sourcegraph Help Center.
-
If you have logged in before, sign in with your email and password.
-
If you have never logged in or forgot your password:
-
Click Sign In.
-
Click the Get a password link.
-
Follow the instructions to reset your account and create a new password.
Once you've set your password, log in to access your account.
-
Navigating to Your Requests
-
After logging in, click on your profile icon in the top-right corner of the page.
-
From the dropdown menu, select My Activities.
-
On the "My Activities" page, you will see three tabs:
-
Requests: View tickets you created.
-
Contributions: Track your participation in community discussions.
-
Following: See tickets and articles you are following.
By default, the Requests tab is selected.
-
Viewing Request Types
In the Requests tab, you can filter your requests:
-
My Requests: Displays tickets you have personally created.
-
Requests I'm CC'd on: Shows tickets where you are CC'd and receiving updates.
-
Organization Requests: If enabled, this shows tickets created by others in your organization. If you would like to enable this feature, please contact your Technical Advisor or Account Executive.
You can also search for specific requests or filter by status (e.g., Open, Pending, or Solved).
Direct Link to Requests
You can access your requests directly by visiting https://help.sourcegraph.com/hc/en-us/requests.
Need Help?
If you encounter any issues or have additional questions, feel free to submit a new request through the portal or contact your Sourcegraph representative for assistance.